FAQ

Everything you might want to know about Wildkraut.


Legal changes in Austria


Everything about the new legal regulation and what it means

No. Wildkraut has not been banned.

You may continue to own and use Wildkraut as before. The change in the law affects only the sales channel in Austria.

As of 20 August 2026, the new legal requirements mean we may no longer ship Wildkraut directly to private customers in Austria.

Yes.

Nothing changes for you as a customer in how you use Wildkraut. Products you have already bought may of course still be used.

The current amendment to the Austrian Tobacco and Non-Smoker Protection Act (TNRSG) has created a dedicated legal framework for tobacco-free nicotine substitute products for the first time.

As we currently understand it, Wildkraut falls into this new product category. The regulation therefore covers not only products containing tobacco or nicotine, but also certain tobacco-free and nicotine-free substitute products.

The amendment was passed only shortly before the parliamentary summer recess. That leaves us just a few weeks to implement all the organisational, technical and legal adjustments.

As soon as we had sufficient clarity about the effects of the new regulation, we wanted to inform our customers transparently.

As an Austrian company, we naturally comply with applicable law.

Even though the very short implementation deadline poses a major challenge for us, we are doing everything we can to keep Wildkraut available in Austria in the future – from now on through bricks-and-mortar retail.


Orders & online shop
Everything about the Austrian online shop and existing orders

Orders through our Austrian online shop are possible until Wednesday, 19 August 2026, 11:59 p.m.

After that, the new legal regulation means we may no longer ship orders to private customers in Austria.

All orders received before the legal deadline expires will of course be processed and delivered in full.

No.

The new legal regulation applies to distance selling into Austria in general, not only to our own online shop.

As we currently understand it, no.

The new legal regulation applies to distance selling into Austria in general – regardless of which country the delivery is sent from.

No.

From that date on, we may no longer ship orders to private addresses in Austria.


Wildkraut after 20 August 2026
How to get Wildkraut in the future

Yes.

Wildkraut will remain available on the Austrian market.

Only the sales channel changes: instead of direct shipping through our online shop, Wildkraut will be sold through bricks-and-mortar retail.

Wildkraut remains available in bricks-and-mortar retail.

We are currently working hard to expand our retail network across Austria.

Our shop finder shows you all available points of sale on an ongoing basis.

We are currently working to make Wildkraut available in as many tobacconists and other physical points of sale as possible.

As soon as new points of sale are added, they will appear in our shop finder.

Our shop finder lets you check at any time which points of sale already stock Wildkraut.

We are expanding this overview continuously.

Then we would be glad of your support.

If you know a shop, a tobacconist, a gym or another suitable retailer, feel free to recommend them to us.

Together we can make sure Wildkraut is available as widely as possible.

Please do.

Our community has often helped us find new points of sale in the past.

Every good tip helps us make Wildkraut even easier to get hold of.


Product & future
Everything about Wildkraut itself and what comes next

No.

The change in the law has nothing to do with the quality, safety or ingredients of Wildkraut.

Our formula remains unchanged. Our high quality and safety standards of course continue to apply.

No.

Wildkraut remains 100% tobacco-free and nicotine-free. Our natural ingredients and our formula also remain unchanged.

The legal changes affect only distribution in Austria.

Yes.

The current change in the law affects only distribution in Austria.

For customers in other countries, nothing changes at present.

No.

As things stand, the change in the law affects Austria only.

Our international online shops and distribution partners are not affected.

Unfortunately we cannot answer that at the moment.

Should the legal situation change in the future, we will of course examine whether we can reopen our Austrian online shop.

General

It may taste like a forbidden fruit, but it is absolutely legal.

In addition to the well thought-out formula, in which the individual ingredients interact
perfectly, Wildkraut is ingested nasally. This has a great advantage: some of Wildkraut’s active
ingredients are absorbed faster and, above all, better through the nasal membranes.

Yes. Wildkraut contains no animal products and no gluten.

Wildkraut is an Austrian quality product. Made in Austria. Powered by nature.

Consumption

Exclusively through your nose.

Start with small pinches and just lightly sniff the herbal mixture. That brings the most
intense taste experience. So you can savor the aroma to its fullest and enjoy the tingling feeling of
the herbs in your nose.

Stick to the maximum daily dose of half a bottle of Wildkraut and five portions per nostril. Sniff responsibly.

Yes – and this has been scientifically confirmed

We care about the noses of the world. That’s why we commissioned three clinical studies from Germany’s most renowned institute for dermatological research. All results show that Wildkraut Energy Sniff does not cause any significant skin reactions in the nasal area. No irritation or allergic reactions were observed.
For this, Dermatest GmbH in Münster awarded it the highest rating, “very good”, and honored Wildkraut with the 5-star seal.

That always depends on tiredness and appetite. We recommend a lentil to pea-sized pinch for the short intermediate high. Double up, one for each nostril for a full blown effect.

No, Wildkraut is for your nose only. All other body openings are taboo.

First and foremost, it tastes really good – and comes in different varieties.

  • Wildkraut Classic: A harmonious blend of alpine herbs with a fruity note, rounded off by a subtle spiciness in the finish.
  • Wildkraut Menthol: An intense minty freshness with a pleasantly cooling effect. Clear, invigorating, and powerful – for an extra fresh kick.

Wildkraut has been tested by a state-approved laboratory.

Stick to the maximum daily dose and Wildkraut will be your friend.

People who are sensitive to caffeine should keep their hands and noses away from Wildkraut. And no matter how much you like our Energy Sniff, give your nose a break every once in a while.

People with easily irritable membranes might react sensitively to Wildkraut. This may cause sneezing
and a runny nose. We recommend that those who have allergies first carefully test how they react to
Wildkraut.

Wildkraut is not sold to individuals under the age of 18. Due to its high caffeine content, Wildkraut is not suitable for teenagers, pregnant or breastfeeding women. People sensitive to caffeine should also avoid using Wildkraut.

Unlike tobacco snuff, Wildkraut does not contain nicotine. However every coffee lover knows that
you can get addicted to caffeine.

Situations where Wildkraut helps

We all know this feeling on the day before an important exam when we frantically study until late at
night. Afterwards we are unable to fall asleep and then wake up completely exhausted.

Here, a pinch of Wildkraut may be your savior. In the event of sleep deprivation, its unique
composition ensures enhanced memory and reaction abilities. In addition, its essential amino acids
help your mind to regenerate as best as possible, even with little sleep.

In other words 10/10!

Absolutely! With Wildkraut you can re-ignite your turbo so that you reach the finish line. When
espresso doesn’t help any more and your mind no longer seems receptive, a pinch of Wildkraut can
revive your spirit.

This is ensured by the concentration-promoting amino acid tyrosine. Moreover, Rosenwurz has
fatigue-reducing properties
and minimizes mental exhaustion.

Yes! Clinical studies confirm its awakening effect and show that Wildkraut significantly enhances performance.

Several of our ingredients have a positive influence on your performance.

For example, the well thought-out components increase your ability to concentrate and counteract
mental fatigue. Thanks to Rosenwurz you will feel wide awake.

Furthermore, theanine has a relaxing effect. When you think of some of your superiors and
colleagues, the extra dose of relaxation is certainly not a bad idea.

Yes, you can! Despite its performance-enhancing effects, caffeine is no longer on the doping list. It boosts calorie burning, dilates blood vessels in the lungs, and thereby improves breathing and endurance.

Unlike coffee or energy drinks, Wildkraut doesn’t take 30 minutes to kick in. Through the nasal mucosa, caffeine is absorbed much faster. And as athletes, we know: speed wins!

Are you a professional athlete? Reach out to us – we’d love to collaborate!

Shipping

Unfortunately not every delivery person has Wildkraut running through their veins. So you have to wait a few days until our parcel lands in your mailbox.

Our delivery times:
Austria: 1 to 3 working days
Germany: 2 to 4 working days
Switzerland: 1 to 3 working days
Liechtenstein: 1 to 3 working days

Life may be complicated, but ordering Wildkraut is easy. In our webshop, we accept all common
payment methods.

We currently deliver to:

Belgium Latvia
Bulgaria Lithuania
Croatia Luxembourg
Cyprus Malta
Czech Republic Netherlands
Denmark Poland
Estonia Portugal
Finland Romania
Slovakia
Greece Slovenia
Hungary Spain
Ireland Sweden
Italy

The following countries have their own shop where you can order to get your delivery to Austria, Germany, Switzerland and Liechtenstein.

You will be pushed and your order will be tracked. You can check the status of your order at any time using your personal tracking link.

Sales

Please contact us at b2b.wildkraut.com

Product Safety

Dear Wildcrowd,

Your well-being and health are very important to us. That’s why we conduct clinical tests together with leading institutes and are committed to the safety of our products. We strictly adhere to all regulatory requirements. To ensure full compliance with these regulations, we kindly ask you to report any unexpected health issues that may arise from the use of our products to us at productvigilance@wildkraut.com.

Are you 18 years old or  older?